We’re Here For You
Contact Us
Reach Us by Phone or Email
Buying, Selling, Funding & Investment Assistance
For placing orders, adding funds to your account, or getting help with your investments.
- 877-418-3339
- sales@gbidirect.com
General Inquiries & Account Support
For help with login issues, errors, or general questions about your account.
- Toll-Free: 877-727-7387
- International: +1-646-530-8445
- support@gbidirect.com
Business Hours
Trades executed through the GBI Direct platform.
- Monday-Friday, 9:00 a.m. to 6:00 p.m. ET (UTC/GMT-05:00), excluding holidays
Buying, Selling, Funding & Investment Assistance
For placing orders, adding funds to your account, or getting help with your investments.
- 877-418-3339
- sales@gbidirect.com
General Inquiries & Account Support
For help with login issues, errors, or general questions about your account.
- Toll-Free: 877-727-7387
- International: +1-646-530-8445
- support@gbidirect.com
Business Hours
Trades executed through the GBI Direct platform.
- Monday-Friday, 9:00 a.m. to 6:00 p.m. ET (UTC/GMT-05:00), excluding holidays
Send Documents by Mail or Courier
To send an account application or other documents by mail or courier (do not send checks/payment to this address):
GBI Direct
- 485 Lexington Avenue, Suite 304 New York, NY 10017 United States